Edition #01

A Message From Joe and Dan!

Hi!

We know you’re busy this time of year, so we will jump right into it:

1. We hope all of your WMS dashboards we’re lit up like Christmas trees over BFCM and you crushed your goals

2. We’re incredibly appreciative of you for believing in the Fulfill team and our mission

3. To re-iterate our mission - we’re here to help brands grow with the best-fit 3PLs, and to help 3PLs grow with the best-fit brands. Pretty simple, right?

As you know, there’s a never-ending list of things to do when growing a business - and even more for 3PLs because of the constantly evolving tech, consumer demands, competition, and that tricky thing called “the global supply chain”.

With that in mind, we wanted to create a place for 3PL owners, sales teams, operators, marketers, and more to connect, learn, share stories, highlight successes, and give people additional tools to capture opportunity.

And as our network has grown to 500+ 3PLs globally, dozens of vendor partners that support 3PLs, and hundreds of brands using our 3PL finder services each month, we felt it was appropriate to create a newsletter aggregating our view of what is going on in the industry.

So, this is our first edition to get things rolling where we (Joe, Dan, and the Fulfill team) share what is going on in the industry, highlight some of our 3PLs and partners - and we hope you get value from it.

As always, we are an open book and welcome you to let us know what you want to hear more of, less of, if you have a personal / business story that you’d like our network to know about (and especially if you have a catchy name for the newsletter, we’re all ears).

Cheers to the selling season, and thank you for your support
- Joe and Dan

BFCM Recap

Congratulations on making it through BFCM! Hope you find some time to enjoy a well deserved nap😴! In general, Black Friday seemed to be a huge success. Some fun stats below:

• Consumers spent $9.8 billion in online purchases which is a 7.5% increase year over year.

• $5.3 billion (roughly 54%) of online purchases were made from mobile devices. This was roughly a 10% year over year increase. Mobile commerce is just taking off🚀.

• Buy Now Pay Later (BNPL) is being used as an alternative to higher credit card interest rates. BNPL is up 47% year over year and rose 72% the week leading up to Black Friday.

• Retail store foot traffic was up approximately 2.1% year over year.

Sources: Forbes, CNBC

If you missed estimates, don’t hesitate to reach out to the Fulfill.com team and find a time to discuss ways we can possibly help!

Office Hours - Tomorrow 12/5 at 12:00 pm CT

Our CEO, Joe Spisak, will be hosting office hours Tuesday, December 5th at 12:00 pm CT. Register here:

LMS and Warehouse Analytics - Free Trial

Our friends at Takt are currently offering a free 3 month pilot of their Labor Management & Warehouse Analytics tools for a limited number of people. This is effectively a zero risk opportunity to validate the savings Takt’s solution can help drive to your 3PL. Check out the one pager for more information here! If you are interested in connecting with the team to learn more, send a note to [email protected].

3PL Growth Story - Go Bolt

Transforming from a valet storage company by college roommates to a 3PL with a dozen warehouses (over 1.2million square feet), Go Bolt has had an incredible growth story. Go Bolt places a strong emphasis on sustainability as they have a completely electric vehicle fleet for delivery. To learn more about Go Bolt, check out our blog here:

A New Returns Option

Two Boxes has been a great returns processing solution of ours!  Their in-warehouse returns technology enables 3PLs to improve their return offerings, capture more revenue and margin, and improve customer satisfaction, all while ensuring standardization across your merchants' unique returns criteria. With Two Boxes, 3PLs can process returns quickly and consistently, eliminate subjective and inconsistent disposition decisions, and gain real-time visibility across your return operations. To learn more about how Two Boxes can help you ahead of peak return season in Q1, check out our blog below. Feel free to send us a note if you are interested in connecting with the team!

Final Thoughts

Now is the time of year where great 3PLs really shine through for their clients, bringing the value of 3PL partnerships into the spotlight.

As we approach the New Year, send us your biggest wins from the holiday season, or moments where your business went above and beyond the call of duty to deliver for your clients.

We’d love to highlight it on our social media or with a case study on our website.

Talk soon,
Joe, Dan, and the Fulfill Team