3PL Pricing, Customer Success, and Strategic Growth 📦

Get the latest on fulfillment costs, 3PL reviews, and growth insights—all in one quick read.

Understanding Fulfillment Costs 💰

Our team at Fulfill has been hard at work analyzing pricing trends across the 3PL landscape & diving deep into the cost factors that matter most to brands. We're excited to share these updates in edition #28 of our eCom fulfillment newsletter.

Let's dive in!

All You Need to Know about 3PL Pricing 💰

Hidden fees and complex pricing structures continue to frustrate brands trying to budget accurately for fulfillment services.

The challenge: Many companies struggle to compare apples-to-apples when evaluating 3PL partners, making it difficult to optimize costs and maintain profitability.

The solution: Smart brands are demanding upfront pricing clarity and detailed cost breakdowns before committing to partnerships.

Customer Success: When Expert Guidance Matters

Brian Ludviksen, Director of Operations at Purity Coffee, shares their journey finding the right 3PL partner through Fulfill.com. As a health-focused direct-to-consumer coffee brand, they had never worked with a 3PL before.

"We didn't know what we didn't know, and Dan knew quite a lot," Brian explains. After initially choosing a different partner than Dan's first recommendation, Purity Coffee ended up switching to Dan's original choice six months later—with amazing results.

"We're now a few months into that relationship and we're really happy. Our customer service levels are back where we want them. Our fulfillment rates are amazing. A great part of that was with Dan and a lot of his expertise."

Partner Review: ShiptQuick Delivers ⭐

From Seth at Bughut:

"The team at ShiptQuick have done a great job since we started with them 2 years ago. They have been able to accommodate all of our unique needs and are always available when we need them. Orders go out on time and they have been able to save us about 20% on our annual shipping costs.

I couldn't recommend them enough to other brands who are looking to make a switch to a new 3PL. If you are a growing or scaling brand that wants a hands on, communicative partner you should definitely talk with ShiptQuick."

Key Highlights:

  • 20% reduction in annual shipping costs

  • 2+ years of reliable partnership

  • Accommodates unique business requirements

  • Always available and responsive communication

Looking Ahead 👀 

Our team is putting the finishing touches on several big releases that we are really excited to share with you over the course of the next few weeks: Advanced capacity forecasting tools, enhanced partner onboarding systems, additions to the most comprehensive 3PL database in the world, & premium tools for eCommerce brands to optimize their fulfillment strategy even further.

  • We want your input: Have suggestions for future topics? Want to be featured on our newsletter? Hit "reply" and let us know.

  • Refer a friend: Know someone that needs help finding a 3PL? Introduce them to [email protected] and we will help them out 🙂

  • Stay tuned: More insights, trends, and resources on omni-channel logistics coming soon.

Have a great Wednesday 😁 

Joe, Dan, and the Fulfill Team